FREQUENTLY ASKED QUESTIONS
Can I get samples of your products?
Samples of blank merchandise can be purchased and returned for use in a final order. Samples of products with your logo can be produced using a vinyl transfer process which simulates the final screen printed product. Samples of embroidered items can also be purchased. Please contact firstname.lastname@example.org for a quote, or click here for more information.
Do I have to use the Online Designer to place an order?
No! If you'd rather leave the designing up to us we will be happy to provide place the logos where you want them. Please email your logo, a list of products your interested in, and quantities to email@example.com.
What is the minimum order?
Just 12 pieces!
Do I have to order 12 of each size?
No! Customers can mix and match sizing to reach the 12 minimum, so long as the imprint size, location, and colours stay the same.
What is your turnaround?
Orders are produced within 7-10 business days of payment receipt.
What if the design I make with your Online Designer is not exactly right? Will you print as is?
Each order is checked by one of our representatives to ensure the highest print quality possible. If there is any issue with your design being low quality we will be in contact with you right away. If your design needs some tweaking, feel free to tell us in the comment box upon checkout.
Do you ship to Canada?
Please visit www.studiolove.ca for our Canadian office,
I don't see exactly what I'm looking for on your website, can you get other products?
Certainly! We belong a vast network of manufacturers and suppliers and can pretty well source anything. If you can think of it, we can do it.
Are there set-up charges?